Missing or Blank Report Cards

Q. Why is a student’s report card missing or blank when I run report cards?

A. At least one parent for the student has to have their Guardian Permission for Receives Mail set to Yes.  If no parent/legal guardian for the student is set to Received Mail = Yes, no report card or transcript is generated for the student.

Best Practice: Both parents for a student, with no restrictions on receiving email or report cards, should have the Does this guardian receive student's mail? Guardian permission set to Yes, even if they both live at the same address.  This will ensure that they both receive email

Article ID: 486
Last updated: 26 Jan, 2015
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